Frequently Asked Questions

Why do I need a business Website?

A business website will give your customers 24 hour access to important information about your company. It can feature all the information you would normally put in a corporate brochure but is far more cost effective and easy to update.

What is a 'brochure' type website and is it right for my business?

As the name suggests a 'brochure' website is designed to showcase your business and contains all the information you would normally put in a printed corporate brochure to sell your services to new customers.

We are able to keep our prices so low because our websites are aimed at businesses whose corporate information remains constant, without too many changes or amendments. Therefore our service wouldn't be suitable for companys that constantly update their price lists, or bring out a new product every week, etc.

Basically if you currently use a brochure or leaflet to advertise your business then this service is for you.

How does the service actually work?

It's simple. You choose a website style from the options available. You supply us with your text and the images you want on your site. You choose an available .co.uk domain name (which we can register and purchase on your behalf) or we transfer your existing domain name to our webspace.We set up a standing order payment scheme with you, receive the first payment and. We then build your website. You proof and approve your website online. We launch your website onto the internet.

And then what?

We host and maintain your website, taking care of all problems and making any amendments you require for the duration of the first year's contract, and then continue until you tell us you wish to cancel the service.

What happens if I cancel the service?

After the required one month's notice we simply stop taking payment from you and remove your website from the internet. It is as simple and easy to cancel the service as it is to set it up in the first place.

What happens if I don't need you to manage the website after you've built it?

This is not an option. When you employ us you are paying for a service which, amongst other things, includes the right to the use of a website based on a chosen template style. All rights to the finished website are retained by the designers - SKS Services - you are not buying the website itself.

Don't I own the website then?

No. You are purchasing the use of a website owned by ourselves. In much the same way that you would pay to have an advert in a magazine... the advert information is yours, but you are paying to have it displayed in a magazine which is owned by the publisher.

What about the domain name?

You own the domain name and are free to transfer it to another webspace if you no longer wish to use our service after the first year.

Will Search Engines be able to find my website?

Standing out from the crowd can be difficult, especially with Google alone claiming to list over 8 billion pages. We will ensure you make the most of your website's potential and with targeted submission to all the major search engines, an edge over other sites.

How can you offer your service so cheaply? Do you charge for compulsory extras or have long 'tie-in' contracts.

We don't have any compulsory extras and you only have to commit to one year's contract. We offer an honest service at an honest price, and everything listed is included in that price. Because of the unique nature of our service we hope to benefit from 'word of mouth' recommendation and repeat business.

What happens after the first year?

Nothing... the service will continue uninterrupted unless you tell us otherwise. We require just one month's notice to cancel the service if that is what you wish.

Changes/Updates/Amendments - What's included in the price?

All website maintenance, e.g. broken links, pages not displaying correctly, etc. Plus up to four amendments to existing information per month, e.g. a change of address, etc.

Apart from the advertised price, are any other fees payable?

Only if you decide to buy one of the optional extras, which are either payable on order or can be added to your monthly fee depending on what you choose.

Any more questions? Contact us here